We're Here to Help
Get professional support for your digital marketing services. Our team is standing by to assist you.
Contact Information
📧 Email Support
General Support: decourtney@consultwave.org
Billing Support: decourtney@consultwave.org
Technical Support: decourtney@consultwave.org
Business Collaborations: 1real.ahli@gmail.com
Contact: CHRISTIAN AHLIJAH
Response time: Within 24 hours, Monday-Friday
📞 Phone Support
Phone: +1 (765) 761-4318
Office Hours: Monday-Friday, 9 AM - 6 PM EST
Emergency Line: Same number, urgent matters prioritized
Average response time: < 2 minutes during business hours
📍 Business Address
CONSULTWAVE & HOLDINGS LLC
1234 Business Plaza
Suite 456
Austin, TX 78701
United States
💬 Live Chat
Available on our website 24/7 for immediate assistance
Response Time: Usually within 2 hours during business hours
How Can We Help?
🚀 Account Setup
Getting started with your new ConsultWave account and onboarding process.
💳 Billing & Payments
Questions about subscriptions, invoices, payment methods, and Stripe checkout.
🔧 Technical Support
Website integrations, dashboard issues, or technical troubleshooting.
📊 Service Delivery
Questions about SEO audits, social media management, or campaign performance.
📝 Reporting & Analytics
Understanding your reports, data insights, and performance metrics.
🏢 Enterprise Support
Dedicated support for Pro and enterprise clients with priority assistance.
🤝 Business Collaborations
Partnership opportunities, joint ventures, and professional collaborations.
📈 Strategic Partnerships
Agency partnerships, referral programs, and strategic alliances.
Frequently Asked Questions
How quickly will I see results from my digital marketing campaign?
Most clients see initial improvements within 2-4 weeks for SEO optimization and social media engagement. Full campaign results typically take 3-6 months to develop.
Can I cancel or modify my subscription plan?
Yes! You can upgrade, downgrade, or cancel your subscription at any time through your account dashboard. Cancellations take effect at the end of your current billing cycle.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All payments are processed securely through Stripe.
Do you offer refunds if I'm not satisfied?
We offer a 14-day money-back guarantee for all new subscriptions. Refunds are processed within 5-7 business days upon request.
🤝 Business Collaborations
For professional partnerships, joint ventures, and strategic collaborations:
Collaboration Email: 1real.ahli@gmail.com
Contact: CHRISTIAN AHLIJAH
Partnership Phone: +1 (765) 761-4318
Response time: Within 48 hours for partnership inquiries
🚨 Emergency Support
For urgent issues affecting your live campaigns or website:
Emergency Hotline: +1 (765) 761-4318
Emergency Email: decourtney@consultwave.org (mark as URGENT)
Available 24/7 for premium clients and critical issues