Legal & Compliance

Transparent policies and regulatory compliance information.

🏢 Business Information

Company Details

  • Legal Name: CONSULTWAVE & HOLDINGS LLC
  • Tax ID (EIN): 12-3456789
  • Entity Type: Limited Liability Company (LLC)
  • State of Incorporation: Texas
  • Registered Agent: Legal Services of Austin, TX

Contact Information

  • Primary Address:
    1234 Business Plaza, Suite 456
    Austin, TX 78701
  • Mailing Address: Same as above
  • Phone: +1 (765) 761-4318
  • Email: decourtney@consultwave.org

🔍 KYC (Know Your Customer) Compliance

📋 Customer Verification Process

ConsultWave implements minimal KYC requirements to comply with financial regulations while maintaining a streamlined customer experience.

✅ Required Information

  • Business Name: Legal business entity name
  • Contact Email: Verified business email address
  • Business Address: Physical business location
  • Phone Number: Verified business contact number
  • Business Type: Industry classification
  • Website URL: Business website verification

🚫 Not Required

  • Social Security Numbers (SSN)
  • Driver's License copies
  • Bank account details
  • Tax identification numbers
  • Financial statements
  • Personal identification documents

🔄 Verification Process

1

Account Creation

Basic business information collected during signup

2

Email Verification

Email address verified through confirmation link

3

Business Validation

Website and business information cross-referenced

4

Account Activation

Services activated upon successful verification

⚖️ Regulatory Compliance

🏛️ Anti-Money Laundering (AML)

Basic customer verification to prevent money laundering activities

🛡️ Fraud Prevention

Identity verification to prevent fraudulent account creation

📊 Risk Assessment

Low-risk business verification for digital marketing services

🔒 Data Protection

  • Data Retention: Customer information retained for 7 years per regulatory requirements
  • Data Security: All KYC data encrypted and stored securely
  • Access Control: Limited access to authorized personnel only
  • Data Sharing: Information shared only with payment processors (Stripe) as required
  • Right to Deletion: Customers may request data deletion after service termination

⚖️ Regulatory Compliance

📋 Data Protection

  • GDPR Compliant: EU data protection standards
  • CCPA Compliant: California privacy requirements
  • SOC 2 Type II: Security audit certified
  • ISO 27001: Information security management

💳 Payment Processing

  • PCI DSS: Payment card industry compliance
  • Stripe Certified: Certified payment processor
  • Bank Regulations: FDIC insured payment processing
  • Fraud Prevention: Multi-layer security protocols

🌐 Accessibility

  • WCAG 2.1 AA: Web accessibility standards
  • ADA Compliant: Americans with Disabilities Act
  • Screen Reader: Compatible technology
  • Alternative Formats: Available upon request

🔒 Security Standards

  • 256-bit SSL: Encrypted communications
  • Multi-factor Auth: Account protection
  • Regular Audits: Quarterly security reviews
  • Incident Response: 24/7 security monitoring

❌ Legal Restrictions

🚫 Prohibited Activities

The following activities are strictly prohibited when using our services:

Marketing Restrictions

  • Spam or unsolicited marketing
  • Adult content or services
  • Illegal gambling or betting
  • Counterfeit goods sales
  • Hate speech or discrimination
  • Deceptive advertising practices

Content Restrictions

  • Copyright infringement
  • Trademark violations
  • Defamatory content
  • Threats or harassment
  • Violent or graphic content
  • Hate speech or incitement

🌍 Export Restrictions

⚠️ Important Notice

Our digital marketing services and proprietary methodologies are subject to U.S. export control laws. Distribution, diversion, reexport, or transfer to certain destinations, entities, or individuals is prohibited.

Restricted Destinations

  • Countries under U.S. sanctions
  • Specially Designated Nationals lists
  • Embargoed territories
  • High-risk business locations

Compliance Requirements

  • Export license verification
  • End-user certification
  • Restricted party screening
  • Destination control statements

📋 Terms & Promotions

🎯 Promotion Terms

Limited-Time Offers

  • Duration: Specify offer period (e.g., "Valid until December 31, 2024")
  • Eligibility: New customers only unless otherwise stated
  • Redemptions: One per customer unless specified
  • Stackable: Cannot combine with other offers

Bundle Discounts

  • Multi-Service: Reduced rates for package purchases
  • Commitment: Minimum 4-month subscription required
  • Cancellation: Standard cancellation terms apply
  • Modification: Changes may void discount eligibility

⚖️ Legal Terms

  • Governing Law: Texas state law applies to all disputes
  • Jurisdiction: Travis County, Texas courts have exclusive jurisdiction
  • Arbitration: Binding arbitration required for disputes over $50,000
  • Class Action: Waivers apply to class action lawsuits
  • Severability: Invalid provisions severed from remaining terms

💡 Intellectual Property

🔒 Protectable Assets

  • Trademarks: ConsultWave name and logos
  • Trade Secrets: Proprietary marketing methodologies
  • Software: Dashboard and analytics platforms
  • Content: Templates, reports, and strategies

📄 Client Rights

  • Work Product: Delivered content becomes client property
  • Licensing: Non-exclusive rights to deliverable content
  • Usage: Commercial use rights included
  • Attribution: Optional credit requirements

🔨 Dispute Resolution

1

Direct Negotiation

Attempt resolution through direct communication

Timeline: 7 days

2

Mediation

Neutral third-party mediation services

Timeline: 14 days

3

Arbitration

Binding arbitration under AAA rules

Timeline: 30 days

4

Litigation

Court proceedings as final resort

Jurisdiction: Travis County, TX

📞 Legal Contact

📧 Legal Department

General Legal:
decourtney@consultwave.org

🔒 Compliance Officer

Compliance Issues:
decourtney@consultwave.org

⚖️ Legal Counsel

Complex Matters:
decourtney@consultwave.org

📅 Response Times

  • General Inquiries: 2-3 business days
  • Urgent Matters: 24 hours maximum
  • Legal Notices: Immediate acknowledgment
  • Compliance Questions: 48 hours maximum

🔄 Policy Updates

Last Updated: December 2024

Next Scheduled Review: March 2025

Notification Period: 30 days advance notice for material changes

Effective Date: Changes effective immediately unless specified otherwise

Acceptance: Continued use of services constitutes acceptance of updated terms